Port of Amsterdam
Making docking a fluid process
As the UX lead in the newly formed agile team within Port of Amsterdam, it was my responsibility to implement design thinking values into the organisation and the team. In the span of a year we created a new website with an improved navigation, a company guide, a new arrival & departure application and improved several other online services for the many people who work in and pass through the Amsterdam Port Area. Through user research and validation, we made sure all user experiences were significantly improved.
  • Service design
  • UX lead
  • UX strategy & design
  • UX research